We have deleted your account, and all corresponding invoices.  Please note, however, that normally (as with any other service provider) you should be liable for the amount due up until your official cancellation request date - which would be today.

This is how it works for all services, not just hosting.

Thank You,
Weblog Design Studios

Yes, that’s the actual letter I sent.

I mean, seriously...is it that hard to ask for a cancellation?  I’m sure it would have taken less time and effort than sending an angry email demanding that we stop billing because they moved to a new server.

Tell me why I kept the business open again?

« Hide Post